Returns & Exchanges
At Teton Gravity Research, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, we offer returns and exchanges on unworn, unwashed items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the merchandise is in its original condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.